What is it that makes the Mid 2012 release special in this regard? A design flaw in the flex cable that seems to be compounded by the properties of the aluminum housing. Our repair services department noticed this issue when they’d replace a bad cable, only to have the customer return a few months later with another bad cable. And possibly again with yet another bad cable. It didn’t matter if we used a used cable or a new cable in the replacement. Customers kept returning with the same persistent issue. We had to figure out what was causing the issue and find a solution. |