If you've forgotten your password, go to login on the homepage. Among the options there click on 'Already have a ClickBD account?' There, right next to the 'sign in' option you'll see the 'trouble signing in' highlighted in blue. It'll ask you for your email address. Fill in the details and click submit and a set of password recovery/reset information will be sent out to your email account. The message is sent out instantly, so you'll have the information available to you in no time. If the mail fails to show up on the inbox, please check the junk/ spam folder.