My ClickBD
company name: trust group ltd. Applicants must have clear knowledge & working experience in call center,outbound call center, web chatting (whats app, viber, Facebook). Need to provide excellent customer service and gives precise information to the customer, ensuring Customer satisfaction. Should have capability to ensure quality customer service. Quickest response to different types customer queries through messenger/chat/comment/posts Fast and correct typing, ability to create grammatically correct responses without any spelling errors. Handling customer complaints and concerns in an efficient and timely manner. Coordinating and multi-tasking job duties in a busy environment. manage and resolve customer complaints & requests provide customers with product and service information enter new customer information into system, update existing customer information process requests, forms and customer appeals identify and escalate priority issues route calls to appropriate resource follow up customer calls where necessary document all call information according to standard operating procedures complete after call works. Job Nature: Part -time Educational Requirements: HSC/University Running Students Experience Requirements: N/A Additional Job Requirements : Age 18 to 25 year(s) Job Location: Dhaka Salary Range: 8000-14000 Other Benefits As per company policy Apply process : Send your complete cv via this mail: [email protected] Only selected candidates will get email or sms. Application Deadline : Apply as soon as possible. |