Customer Support & Call Centre

Customer Service
Govt. Approval Privet Company Limited BD

Applicants must have clear knowledge & working experience in call center,outbound call center, web chatting (whats app, viber, Facebook).
Need to provide excellent customer service and gives precise information to the customer, ensuring Customer satisfaction.
Should have capability to ensure quality customer service.
Quickest response to different types customer queries through messenger/chat/comment/posts
Fast and correct typing, ability to create grammatically correct responses without any spelling errors.
Handling customer complaints and concerns in an efficient and timely manner.
Coordinating and multi-tasking job duties in a busy environment.
manage and resolve customer complaints & requests
provide customers with product and service information
enter new customer information into system, update existing customer information
process requests, forms and customer appeals
identify and escalate priority issues
route calls to appropriate resource
follow up customer calls where necessary
document all call information according to standard operating procedures
complete after call works.

Job Nature:
Part -time/full time
Educational Requirements:
HSC/University Running Students
Experience Requirements:
N/A
Additional Job Requirements :
Age 18 to 25 year(s)
Job Location:
Dhaka
Salary Range:
8000-14000
Other Benefits
As per company policy
Apply process :
Send your complete cv via this mail: [email protected]
Only selected candidates will get email or sms.
Application Deadline : Apply as soon as possible.