Call Center Agents / Telemarketing Executive Needed

Job Description / Responsibility:

• Have to handle OUT BOUND CALLS.
• Have to handle customer with well behavior.
• Ability to resolve difficult and stressful customer service issues.
• Ability to handle complex and multiple tasks.
• Skills in organizing resources and establishing priorities.
• Answering client and technician inquiries.
• Work on a variety of call assignments.
• Recruit service technicians internally and externally, follow up on assignments, taking incoming support calls, handle request from service providers and service buyers.
• Need to work NIGHT shifts from Monday – Friday/Saturday, 5-6 nights per week.
• You have a chance to work from your home if you have good PC/Laptop with high speed internet connection.
• IF YOU ARE NOT FLUENT IN ENGLISH PLEASE DO NOT APPLY.
• Both Male/Female can apply

Additional Job Requirements:

• COMPLETE FLUENCY IN ENGLISH.
• Must have computer experience including web based software and must know MS Word, Excel, etc.
• You need to be absolutely fluent in English (speaking, reading and writing) as this job will fully require communication with the customers from US.
• A person from non-English medium background with very knowledgeable English base with a good AMERICAN accent can also qualify.
• Experience in U.S based Call Centers A plus. Good background in customer service.

Job Nature :

• Full-time

Experience Requirements :

• 1 to 3 year(s)
• The applicants should have experience in the following area(s):
Call Centre (International), Call Centre Training, Customer Support through Phone, Tele Marketing. Virtual Assistant Service.
• The applicants should have experience in the following business area(s): BPO, Call Center

Salary Range :

• Tk. 10000 - 16000

Contact Details: 01624108797 Email: [email protected]